© 2010 Brown & Brown of MN, Inc. Mankato
530 West Pleasant Street, Suite 100
Mankato, Minnesota 56001
Phone (507) 388-2010
530 West Pleasant Street, Suite 100
Mankato, Minnesota 56001
Phone (507) 388-2010
Serving more than a million members in the upper Midwest
More than a million members rely on Medica for affordable access to health care, along with programs and information to help improve their health. As Minnesota's second-largest provider of health plans, that's the focus of all we do.
More than a million members rely on Medica for affordable access to health care, along with programs and information to help improve their health. As Minnesota's second-largest provider of health plans, that's the focus of all we do.
Based in Minnesota, Medica's 800-plus employees concentrate on providing members and employers the best possible value and service. Diversity in our
workforce and integrity in our conduct reflect the strength and character of the customers and communities we serve. We conside it our responsibility to make a positive contribution to the communities where our members and employees live and work.
Our family of businesses delivers full insured and self-funded health plans to more than 10,000 employers of all sizes, as well as to serniors, the disabled community, individuals, members of state public health care programs and third-party administrators. Medica provides health plan products and services to customers throughout Minnesota and in neighboring counties in Wisconsin, North Dakota and South Dakota.
An extensive network of health care providers connects members to the care they need
Medica members have access to thousands of outstanding doctors, hospitals and clinics. Our network includes 96 percent of area physicians - eleven major health systems, 182 hospitals and more than 17,000 doctors and health care professionals.
Members' products and services support the unique needs of individual members
Medica is recognized as a pioneer in providing members the freedome to choose their doctor, specialist, hospital or clinic. That same freedome of choice is available to employers seeking a benefit plan with the flexibility to meet the needs of their diverse employee population.
From open access plans to Medicare solutions, from care systems plans to consumer-directed plans that put members in control of their health care spending, each Medica solution is designed to deliver the greatest possible health care value. Among Medica solutions:
• Open Access Plans
• Care System Plans
• Consumer Directed Plans
• Multi-Site Solution
• Preferred Provider Organization (PPO)
• Medicare Solutions including innovating prescription drug benefits
• Medicaid Plans
• Individual Plans
• Plans offering premium reductions for health improvement activities
Initiatives that enhance member well-being
Beyond the delivery of outstanding helath plan solutions, we recognized the opportunity we have to help our members lead healthier lives. Innovative health education and health improvements resources support members' efforts to improve their health. A range of programs and services inform, their health. A range of programs and services inform, encourage and educate, leading to enhanced member well-being and lower health care costs for employers. Among the resources provided to members and employers:
Fit Choices by Medica. A health club partnerships and online resources provide members with personal coaching, nutrition and fitness to support members in achieving a new level of health.
Medica CallLink Nurse Line. General health information, advise on appropriate care and help with self care are availabe from experience registered nurses 24 hours a day.
Disease Management Programs. A focus on prevention and early detection helps save lives, improve quality of care and reduce health care costs. Medica's far-reaching Disease Management initiative addresses such conditions as diabetes, heart disease, rare disease and chronic pain.
Medica Health Handbook. This self-care handbook provides practical information on more than 180 common health topics, and is available in English and Spanish.
Member Newsletters. The Medica member newsletters keep members abreast of health and medical informaiton and they provide practical information and tips on getting the most from their plan.
Medica Optum Employee Assistance Program. Provides support when employees are dealing with personal issues; helps managers and supervisors address complex issues that challenge productivity, profitability and morale. Includes access to masters-level counselors 24 hours a day, as well as translation services for 140 languages.
Online Health Information. Online access to information on more than 1,500 health and well-being topics.
Employer-based Health Education. Provides employers turnkey health programs for use in the workplace.
Exceptional customer service helps members get the most from their plans
Members of Medica's expert service teams are available to answer questions and identify solutions. Interpreter services are available to assist members at no extra charge. Dedicated service teams support:
• Commercial Members
• Center for Healthy Aging Members
• State Public Program Members
• Brokers and Group Administrators
A commitment to quality, satisfaction and continuous improvement
Medica's Quality Improvement (QI) program supports Medica's mission to meet the needs of our customers for health plan products and services. Activities support improved care, service access and safety for Medica members through improved internal operations.
In addition to Medica's QI program, Medica is evaluated annually by the National Committee for Quality Assurance (NCQA), the principal accrediting agency for HMOs. We currently hold the highest rating possible, Excellent.
Medica's business structure includes a family of companies
As required by Minnesota law, we operate as a not-for-profit company, maintaining a reserve fund according to state standards in order to provide for the long-term security for our customers and members. Our businesses include:
• Medica Holding Company
• Medica Health Plans
• Medica Health Plans of Wisconsin
• Medica Insurance Company
• Medica Self-Insured
• Medica Foundation
• Medica Affiliated Services
A commitment to members' health
Medica employees are constantly working to improve the products and service we deliver, developing innovative care programs that provide something for every member. Our focus is on promoting wellness, rather than just managing sickness, improving the overall levels of health in the communities we serve.
Our mission...
... is to meet our customers' needs for health plan products and services. In doing so, we work with our members and providers to make health care accessible, affordable and a means by which our members improve their health.
How do we apply our mission, vision and values - what we stand for - to our every business? By providing freedom of choice; exceptional customer service; quality-first, member-first focus; easy access to care and wellness programs; innovative preventive care programs that provide something for every member - promoting wellness, not just managing sickness, and improving health of the communities we serve.
Our family of businesses delivers full insured and self-funded health plans to more than 10,000 employers of all sizes, as well as to serniors, the disabled community, individuals, members of state public health care programs and third-party administrators. Medica provides health plan products and services to customers throughout Minnesota and in neighboring counties in Wisconsin, North Dakota and South Dakota.
An extensive network of health care providers connects members to the care they need
Medica members have access to thousands of outstanding doctors, hospitals and clinics. Our network includes 96 percent of area physicians - eleven major health systems, 182 hospitals and more than 17,000 doctors and health care professionals.
Members' products and services support the unique needs of individual members
Medica is recognized as a pioneer in providing members the freedome to choose their doctor, specialist, hospital or clinic. That same freedome of choice is available to employers seeking a benefit plan with the flexibility to meet the needs of their diverse employee population.
From open access plans to Medicare solutions, from care systems plans to consumer-directed plans that put members in control of their health care spending, each Medica solution is designed to deliver the greatest possible health care value. Among Medica solutions:
• Open Access Plans
• Care System Plans
• Consumer Directed Plans
• Multi-Site Solution
• Preferred Provider Organization (PPO)
• Medicare Solutions including innovating prescription drug benefits
• Medicaid Plans
• Individual Plans
• Plans offering premium reductions for health improvement activities
Initiatives that enhance member well-being
Beyond the delivery of outstanding helath plan solutions, we recognized the opportunity we have to help our members lead healthier lives. Innovative health education and health improvements resources support members' efforts to improve their health. A range of programs and services inform, their health. A range of programs and services inform, encourage and educate, leading to enhanced member well-being and lower health care costs for employers. Among the resources provided to members and employers:
Fit Choices by Medica. A health club partnerships and online resources provide members with personal coaching, nutrition and fitness to support members in achieving a new level of health.
Medica CallLink Nurse Line. General health information, advise on appropriate care and help with self care are availabe from experience registered nurses 24 hours a day.
Disease Management Programs. A focus on prevention and early detection helps save lives, improve quality of care and reduce health care costs. Medica's far-reaching Disease Management initiative addresses such conditions as diabetes, heart disease, rare disease and chronic pain.
Medica Health Handbook. This self-care handbook provides practical information on more than 180 common health topics, and is available in English and Spanish.
Member Newsletters. The Medica member newsletters keep members abreast of health and medical informaiton and they provide practical information and tips on getting the most from their plan.
Medica Optum Employee Assistance Program. Provides support when employees are dealing with personal issues; helps managers and supervisors address complex issues that challenge productivity, profitability and morale. Includes access to masters-level counselors 24 hours a day, as well as translation services for 140 languages.
Online Health Information. Online access to information on more than 1,500 health and well-being topics.
Employer-based Health Education. Provides employers turnkey health programs for use in the workplace.
Exceptional customer service helps members get the most from their plans
Members of Medica's expert service teams are available to answer questions and identify solutions. Interpreter services are available to assist members at no extra charge. Dedicated service teams support:
• Commercial Members
• Center for Healthy Aging Members
• State Public Program Members
• Brokers and Group Administrators
A commitment to quality, satisfaction and continuous improvement
Medica's Quality Improvement (QI) program supports Medica's mission to meet the needs of our customers for health plan products and services. Activities support improved care, service access and safety for Medica members through improved internal operations.
In addition to Medica's QI program, Medica is evaluated annually by the National Committee for Quality Assurance (NCQA), the principal accrediting agency for HMOs. We currently hold the highest rating possible, Excellent.
Medica's business structure includes a family of companies
As required by Minnesota law, we operate as a not-for-profit company, maintaining a reserve fund according to state standards in order to provide for the long-term security for our customers and members. Our businesses include:
• Medica Holding Company
• Medica Health Plans
• Medica Health Plans of Wisconsin
• Medica Insurance Company
• Medica Self-Insured
• Medica Foundation
• Medica Affiliated Services
A commitment to members' health
Medica employees are constantly working to improve the products and service we deliver, developing innovative care programs that provide something for every member. Our focus is on promoting wellness, rather than just managing sickness, improving the overall levels of health in the communities we serve.
Our mission...
... is to meet our customers' needs for health plan products and services. In doing so, we work with our members and providers to make health care accessible, affordable and a means by which our members improve their health.
How do we apply our mission, vision and values - what we stand for - to our every business? By providing freedom of choice; exceptional customer service; quality-first, member-first focus; easy access to care and wellness programs; innovative preventive care programs that provide something for every member - promoting wellness, not just managing sickness, and improving health of the communities we serve.
